We are Hiring

At Flytographer, we work smart and love what we do. We’re passionate and creative, driven and supportive of one another. Join our team!

Flytographer helps people around the world capture the magic of travel. Operating across six continents, our community consists of our HQ team in Canada, and over 600 amazing local photographers. As the first to launch a global vacation photography marketplace in 2013, we’ve captured over 4 million memories for travelers with an NPS consistently 90+ the last 10 years.

Since travel’s resurgence in the last 2 years post-Covid, Flytographer’s growth has exponentially increased, and has already substantially exceeded pre-2020 levels. Combined with investments in technology and operations, Flytographer is now poised to leverage its existing brand equity and significantly scale its reach and volume.

We are a people-first, profitable, evergreen company focused on bringing our 10 year vision to life.

Read our origin story here

Director of Growth Marketing

Position: Full-time employee

Manager: Nicole Smith, CEO and Founder

Location: Remote, open to candidates across Canada (Headquarters are based in Victoria BC)

Start date: April 15th 2024 or as agreed upon

Salary range: $100,000 - $150,000 base, plus variable component

Application deadline: March 24th, 2024

Apply here

We are looking for a growth-oriented, data-driven leader. In this role, you will lead a team of marketers and out-of-house contractors to efficiently drive Flytographer’s growth globally across both acquisition and retention, while still delivering a best-in-class brand experience.

The Opportunity:

Develop and oversee the implementation of a comprehensive growth marketing strategy that aligns with Flytographer’s overall business objectives and brand values.

  • Drive strategy:
    • Translate data into business strategies and initiatives and ensure that Flytographer is founded in a data-driven approach while elevating its brand and positioning.
    • Contribute to and collaborate with the leadership team to drive the strategic direction of the organization and act as a thought leader, staying ahead of industry trends and innovations in growth marketing.
  • Own growth:
    • Drive cost-efficient, scalable customer acquisition and retention strategies across digital and traditional marketing channels. Develop and implement a test and learn plan.
    • Research, test and recommend new innovative channels and partners through efficient experimentation and quickly identify channel effectiveness.
    • Utilize advanced analytics to monitor, analyze, and report on campaign performance, market trends, and customer insights, translating data into actionable business growth strategies.
    • Develop budget, set strategies, define key performance objectives and lead the implementation of customer lifecycle marketing model to increase AOV and LTV.
    • Continually innovate mechanisms to drive awareness and conversion. Concept and develop new ideas around retention and referral.
    • Develop a model for new customer marketing programs to increase customer love and loyalty.
    • Partner across the organization to optimize the end to end customer journey from acquisition through conversion to repeat/referral, while increasing contribution margin.
    • Lead the appropriate go-to-market process with new verticals to deliver rapid and sustainable revenue growth.

Who you are:

  • You have demonstrated results in growth marketing in a rapidly scaling startup environment; experience in marketplace platform or travel industry an asset
  • You love data and have experience with analysis tools such as Google Analytics, Hotjar, Excel and you get excited building a cohort analysis and finding ways to optimize unit economics
  • You have a high degree of ownership and responsibility, are organized, and take a process and data driven approach to all you do, combined with an inherent sense of curiosity and intuition
  • You have experience in CRO, and building, testing hypotheses at various stages of the funnel
  • You are a strong people leader, knowing how to influence and collaborate across organizational functions with a track record of building excellent relationships
  • You have excellent verbal and written communication skills
  • You see yourself as a team player with a “no task is too small” attitude and you enjoy working in a fast-paced and ever-changing environment
  • You are passionate about travel, the power of storytelling and the importance of capturing memorable moments
  • You are are aligned with our core values of caring, celebration, curiosity, diversity & inclusion and ownership
  • You are legally able to work in Canada

What success will look like:

In 1 month you will:

  • Build relationships with your team and cross-functionally
  • Develop a deep understanding of our values, brand, business model, customer journey, and conscious leadership
  • Audit our data, current channels, tools/systems and key funnels and identify opportunities for improvement

In 3 months you will:

  • Start optimizing “website to inquiry” funnel through testing and user research
  • Make improvements to the email process based on data/analysis
  • Deliver a growth strategy based on data and analysis of customers/channels/industry etc.

After 6 months you will:

  • Drive top-of-funnel awareness/discovery of the brand by growing monthly new visitors to the website
  • Increase conversion rates and repeat customer rates
  • Identify new distribution channels and partnership opportunities

Why you'll love this role at Flytographer and its perks

  • Co-create the next chapter of Flytographer’s growth story. We have a proven, profitable business model and you can help us accelerate our growth, and explore exciting new verticals. Bring your great ideas, and lead them coming to life.
  • Be a part of capturing memories of joy, love, friendship, adventure and share inspiring and powerful stories, like Melany, Tianna or Sonja’s. Do meaningful work helping people preserve moments that matter.
  • Join an inclusive, diverse team of down to earth, kind, smart, fun group of people who live our values - and are a team that encourages others to stay curious and above the line.
  • Learn with us as we continuously invest in business frameworks and leadership training to create a transparent, high-performing and accountable work environment (EOS, Conscious Leadership, Non-Violent Communications etc.)
  • Make new friends around the world. Connect with our community of incredible photographers worldwide.
  • Digital-first and flexible work environment to allow a healthy work-life balance. Show up authentically as YOU, we are humans first.
  • Taking care of you: competitive salary, health + dental benefits, 4 weeks paid vacation per year, development budget, ongoing training, access to a conscious leadership coach, paid parental leave, friends & family discount, annual photoshoot for you

Interview Process:

  1. Applications submitted HERE by March 24th, 2024
  2. Video screen with COO (30 mins)
  3. Video screen with CEO (30 mins)
  4. Take home marketing challenge
  5. Video interview + presentation with CEO, COO, Tech Lead (60 mins)
  6. In-person interview with CEO + COO in Victoria BC (60 mins)
  7. Reference/background checks
  8. Offer

We thank all candidates for submitting their applications. Only candidates proceeding to the next stage will be contacted

Flytographer is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, veteran status, genetic information or disability.

Fractional CFO

Position: contract, 1-2 days/week

Manager: COO

Location: Remote, open to candidates across Canada (Headquarters are based in Victoria BC)

Start date: April 15th 2024 or as agreed upon

Salary range: $3,000 - $5,000 / month

Application deadline: March 24th, 2024

Apply here

We are looking for a fractional CFO who will be responsible for leading the financial operations of the company, guiding its financial strategy, planning, maintaining its fiscal stability and strategically planning for growth. They will collaborate with the leadership team to establish long-term goals, strategies, plans, and policies.

The Opportunity:

Own the strategic financial growth of Flytographer and ensure excellence of ongoing financial responsibilities through leadership of the Controller.

    Strategic financial management and reporting:
    • Own annual budgeting and forecasting, including multi-year variance and scenario planning.
    • Perform bi-weekly and monthly reviews
      • Actual vs budget performance analysis
      • Business-informed KPI and trend analysis
      • Risk management analysis
      • GAAP reporting
    • Proactively bring strategic, data-driven recommendations based on performance and forecasting
    • Lead completion of year-end review engagement
    • Identifying ways to streamline the day-to-day accounting operations and make processes more efficient
    • Lead preparation of ad hoc reports, financial reviews and special projects as required
    • Proactively identify and manage emerging risks and opportunities
    Lead finance team:
    • Lead and mentor Controller, including owning approvals of, and ensuring accuracy and efficiency of: bookkeeping, weekly bank reconciliations, A/P + A/R + deferred revenue, payroll processing, employee expense reimbursement, benefits, T4 and ROE, ata inputs for all reporting and analysis needs
    Optimize cash flow and liquidity opportunities:
    • Perform bi-weekly cash flow analysis, identify variances and related opportunities
    • Optimize foreign exchange transactions and opportunities
    • Create and manage cash investment strategy
    • Manage overall capital structure
    Ensure tax compliance:
    • Oversight of Canadian tax reporting
    • Lead implementation of global tax compliance
    • Oversee employer Health Tax and WCB

    Who you are:

    • You have a CPA designation and demonstrated experience in fully owning and performing CFO functions within a scaling business; ideally you held a lead finance role in an organization scaling above $10M
    • You ideally have experience with dual-sided marketplace businesses or technology platforms
    • You understand how to deeply analyze financial results including calculating ratios, lead indicators, and financial KPIs and interpreting them to drive strategic decision making across the business
    • Experience with global sales tax compliance is an asset
    • You are proficient in excel and are experienced with Xero, Hubdoc, Plooto, Wagepoint, and other financial systems
    • You have a growth-oriented mindset and have a high degree of ownership and responsibility
    • You are very comfortable working in a remote-first and digital-first environment
    • You see yourself as a team player with a “no task is too small” attitude and you enjoy working in a fast-paced and ever-changing environment with a supportive team
    • You appreciate travel, the power of storytelling and the importance of capturing memorable moments
    • You are are aligned with our core values of caring, celebration, curiosity, diversity & inclusion and ownership
    • You are legally able to work in Canada

    What success will look like:

    In 1 month you will:

    • Build relationships with your team and cross-functionally
    • Develop a deep understanding of our business model, operations, financial processes, and conscious leadership
    • Begin developing analysis and insight models

    In 3 months you will:

    • Be owning and executing the CFO responsibilities
    • Create and implement a cash investment strategy
    • Be moving forward our global tax strategy
    • Have developed scenario forecasting
    • Have identified opportunities for streamlining and efficiencies for day to day financial operations

    After 6 months you will:

    • Be driving the CFO responsibilities with full ownership and accountability
    • Be proactively identifying strategic financial opportunities to our overall financial growth

    Why you'll love this role at Flytographer and its perks

    • Co-create the next chapter of Flytographer’s growth story. We have a proven, profitable business model and you can help us accelerate our growth, and explore exciting new verticals. Bring your great ideas, and lead them coming to life.
    • Be a part of capturing memories of joy, love, friendship, adventure and share inspiring and powerful stories, like Melany, Tianna or Sonja’s. Do meaningful work helping people preserve moments that matter.
    • Join an inclusive, diverse team of down to earth, kind, smart, fun group of people who live our values - and are a team that encourages others to stay curious and above the line.
    • Learn with us as we continuously invest in business frameworks and leadership training to create a transparent, high-performing and accountable work environment (EOS, Conscious Leadership, Non-Violent Communications etc.)
    • Make new friends around the world. Connect with our community of incredible photographers worldwide.
    • Digital-first and flexible work environment to allow a healthy work-life balance. Show up authentically as YOU, we are humans first.
    • Taking care of you: competitive salary, health + dental benefits, 4 weeks paid vacation per year, development budget, ongoing training, access to a conscious leadership coach, paid parental leave, friends & family discount, annual photoshoot for you

    Interview Process:

    1. Applications submitted HERE by March 24th, 2024
    2. Video screen with COO (30 mins)
    3. Video screen with COO + CFO (30 mins)
    4. Take home challenge
    5. Video interview + presentation with CEO, COO, CFO (60 mins)
    6. Video interview with CEO + COO + Tech Lead (30 mins)
    7. Meeting with COO + Controller (30 mins)
    8. Reference/background checks
    9. Offer

    We thank all candidates for submitting their applications. Only candidates proceeding to the next stage will be contacted

    Flytographer is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, veteran status, genetic information or disability.

Controller

Position: Part-time (3-4 days/week), 18 month contract

Manager: CFO

Location: Remote, open to candidates across Canada (Headquarters are based in Victoria BC)

Start date: April 15th 2024 or as agreed upon

Salary range: $69,000 - $75,000 annualized

Application deadline: March 24th, 2024

Apply here

We are looking for a Controller who will be responsible for the accounting operations of the company. In this role, you will produce regular financial reports, maintain a system of accounting records, maintain process controls, ensure accuracy of the company's reported financial results and compliance with Generally Accepted Accounting Principles. This role is a parental leave coverage contract coverage.

The Opportunity:

Own the financial and accounting responsibilities of the company to ensure accuracy and efficiency of our fiscal management, so that we can continue to grow our vision.

  • Controllership:
    • Bi-weekly cash flow updates
    • Recording of monthly accruals
    • Monthly management reports: full GAAP financials updates; actual vs budget updates
    • Reporting and working papers preparation as required to complete year-end review engagement
    • Data input and analysis on core business metrics and KPIs
    • Identifying ways to streamline the day-to-day accounting operations and make processes more efficient
    • Assisting with the preparation of ad hoc reports, financial reviews and special projects as required
    • Manage and organize all legal documents and contracts in a central repository
  • Bookkeeping, tax compliance, and payroll:
    • All bookkeeping
    • Weekly bank account reconciliations
    • Accounts payables + receivables
    • Tracking and posting deferred revenue
    • GST/HST and PST reporting in Canada
    • Employer Health Tax and WCB
    • Global sales tax reporting
    • Processing of payroll, T4s and ROEs
    • Processing of employee expense reports
    • Benefits management

Who you are:

  • You have a degree or certification with a concentration in accounting; CPA is a nice to have
  • You have demonstrated experience in fully owning and performing accounting functions within a growing business
  • You are proficient in excel and are experienced with Xero, Hubdoc, Plooto, Wagepoint, and other financial systems
  • You have a high degree of ownership and responsibility, are organized, and take a process and detail-oriented approach to all you do
  • You love digging into the numbers to make sure they make sense
  • You are very comfortable working in a remote-first and digital-first environment
  • You like uncovering ways to be more effective and efficient
  • You see yourself as a team player with a “no task is too small” attitude and you enjoy working in a fast-paced and ever-changing environment with a supportive team
  • You appreciate travel, the power of storytelling and the importance of capturing memorable moments
  • You are are aligned with our core values of caring, celebration, curiosity, diversity & inclusion and ownership
  • You are legally able to work in Canada

What success will look like:

In 1 month you will:

  • Build relationships with your team and cross-functionally
  • Develop a deep understanding of our business model, operations, financial processes, systems, and conscious leadership

In 3 months you will:

  • Be owning and executing the financial responsibilities
  • Make recommendations to our processes based on data/analysis

After 6 months you will:

  • Be driving the financial responsibilities with full ownership and accountability
  • Continue to identify and implement opportunities for streamlining and efficiencies

Why you'll love this role at Flytographer and its perks

  • Co-create the next chapter of Flytographer’s growth story. We have a proven, profitable business model and you can help us accelerate our growth, and explore exciting new verticals. Bring your great ideas, and lead them coming to life.
  • Be a part of capturing memories of joy, love, friendship, adventure and share inspiring and powerful stories, like Melany, Tianna or Sonja’s. Do meaningful work helping people preserve moments that matter.
  • Join an inclusive, diverse team of down to earth, kind, smart, fun group of people who live our values - and are a team that encourages others to stay curious and above the line.
  • Learn with us as we continuously invest in business frameworks and leadership training to create a transparent, high-performing and accountable work environment (EOS, Conscious Leadership, Non-Violent Communications etc.)
  • Make new friends around the world. Connect with our community of incredible photographers worldwide.
  • Digital-first and flexible work environment to allow a healthy work-life balance. Show up authentically as YOU, we are humans first.
  • Taking care of you: competitive salary, health + dental benefits, 4 weeks paid vacation per year, development budget, ongoing training, access to a conscious leadership coach, paid parental leave, friends & family discount, annual photoshoot for you

Interview Process:

  1. Applications submitted HERE by March 24th, 2024
  2. Video screen with COO (30 mins)
  3. Video screen with COO + CFO (30 mins)
  4. Take home challenge
  5. Video interview + presentation with COO + CFO + Controller (60 mins)
  6. Video interview with CEO + COO (30 mins)
  7. Reference/background checks
  8. Offer

We thank all candidates for submitting their applications. Only candidates proceeding to the next stage will be contacted

Flytographer is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, veteran status, genetic information or disability.

Concierge Team Member

Hours: Full-time (40 hours / week), 4 month contract May – August
Location: Remote, Pacific or Eastern Time Zone
Position: Full-time employee
Start date: May 6 (flexible)
Application deadline: March 17th, 2024
Apply here

We’re looking for our next Concierge to help people around the world “celebrate their stories” through photography.

Position Summary:

The Concierge role is a customer service position that is an integral part of the Flytographer team. Reporting to the Concierge Team Lead, they are the first point-of-contact for customers and responsible for overseeing their journey with Flytographer—from booking their shoot and preparing for the day, to delivering photos and following up for feedback. As a liaison between photographers, customers and our product team, the Concierge will bring unique insight to the product team on how to optimize the customer and photographer experience.

You:

  • Love travel, photography, and connecting with people from countries all over the world.
  • Are intelligent, creative, results-oriented, and ready to make an impact.
  • Bring a positive energy to those around you and believe most people have good intentions.
  • Are excited at the idea of playing a key role in helping people capture treasured memories for life.
  • Are aligned with our core values of celebrate, community, curiosity, diversity & inclusion, and integrity.
  • Are willing to work one weekend day per week (Saturday or Sunday) 9am-5pm. This is a requirement for this role.

Must have/be:

  • 5-star-hotel level of customer service. You understand that it’s all about making things easy for our customers and delivering a fantastic experience throughout the customer’s entire journey with a brand.
  • Interest in photography as an art form and at least amateur-level photography skills and knowledge.
  • Strong sense of accountability and integrity.
  • Phenomenal attention to detail & organizational skills.
  • Multi-tasking super powers.
  • Tech savvy, and you learn cloud-based software tools quickly.
  • You are results-oriented and your follow-through is second to none.
  • The ability to work independently, learn quickly and adapt to change.
  • Great at identifying opportunities to improve a process or suggest new ideas.
  • A team player and enjoy working in a culture where “lifting others up” is the default mentality. You connect with different cultures easily and respectfully.
  • A natural problem-solver and take the initiative to find solutions on your own, but are willing to ask for help if you are still stuck.
  • Prior work experience in a service-based role.
  • Legally able to work in Canada

Why you’ll love this role at Flytographer:

  • Inclusive, diverse culture where empathy and respect for others is non-negotiable. Flytographer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
  • Learn transferable skills and build your resume. Your everyday responsibilities will give you the opportunity to practice adaptability, collaboration, communication, creativity and innovation, digital skills, problem solving and working with cross-functional teams.
  • A healthy work-life balance is prioritized. Turn your work off at the end of the day.
  • Your voice matters. As a small, but quickly scaling company, we welcome ideas from all team members, and everyone has an effect on shaping growth, innovation and company culture.
  • Making history. You will make an impact helping customers capture some of the happiest, most important moments of their lives. We’ve captured over 3 million memories to-date.
  • Getting to connect with and support our community of incredible photographers worldwide (make new friends!)
  • Be a part of a small team of down to earth, curious, kind, fun, amazing people!

Responsibilities:

  • You will bring a spirit of innovation, curiosity and growth mindset to your work of interacting directly with customers and photographers
  • You will practice service and hospitality as a key growth and sales strategy, and own customer experience journeys through completion, while upholding company values
  • You will be responsible for ensuring all customer shoots and promotional shoots are managed efficiently, an excellent customer experience is delivered, and all data is captured and current in our databases and tracking tools.
  • You will communicate with customers, partners and photographers about booking details and creatively problem solve to create personalized experiences.
  • Formulate learnings during customer and photographer interactions to develop recommendations for improving the booking experience and work with the team and larger company to implement changes.
  • Analyze team workflows and processes to identify and recommend improvements for the most effective use of resources and tools. Work with the team and team leads to implement recommendations
  • Liaise with management regarding issues relevant to this group and put forward solutions to overcome obstacles to success.
  • Contribute to effective company-wide communication, escalating and acting on issues as required

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