Hours: Full-time (40 hours / week)
Manager: Director, Operations
Location: Headquarters are based in Victoria BC, position can be remote and open to candidates across Canada
We’re looking for our next Customer Experience Specialist to help change how people book a photoshoot 📸 in their hometown, remember their special vacations, and plan epic proposals 💍 around the world 🌍.
Our customer experience team assists customers and photographers while booking and planning their photo shoots in over 350 cities around the world.
Nice to have:
Why you’ll love this role at Flytographer:
Flytographer helps people around the world celebrate their stories through the magic of photography. Launched as a female-founded startup 8 years ago, we were the first global marketplace to connect travellers with hand-picked local photographers for fun, hassle-free photo shoots. Since then, we’ve expanded beyond vacations to offer local shoots in your hometown and, most recently, headshots and personal branding photos. Capturing treasured memories for customers around the world and interacting with heart-forward photographers across six continents is deeply rewarding work — you get to see and feel the impact you are having every single day.
Called the “future of travel photography” by Conde Nast Traveler, and an “Ingenious Track Hack” on Oprah.com, Flytographer has captured over 3 million photos for customers across 350 cities and was voted “Outstanding Workplace of the Year” in 2020 by the Victoria Chamber of Commerce. We are a small but mighty team based in Victoria BC, with a few remote team members in Vancouver, Toronto and Mexico City.
As the lead of our Development Team you’ll work closely with our Product Manager and Intermediate Developer to prioritize and plan features, providing both the technical vision and the skills to implement it. We are a small team solving exciting problems and iterating quickly to bring the best product possible to our internal team and our end users.
Manage The Codebase
Manage The Development Team
In the first 3 months you will…
In the first 12 months you will…
Relevant Technical Knowledge
Benefits and Perks
As a company with global outreach, we are committed to diversity, equity and inclusion throughout our team, including our international photographer community. We are dedicated to seeking out members who uphold our values of mutual respect, integrity, and transparency. We welcome applicants who will continue to push our company forward as a leader in this space.