Hurray! You've finished your shoot and it's now time to submit your work. Please upload the high-resolution edited photos within 48 hours. Contact your Shoot Concierge as soon as possible if photos may be late.  

Download our exporting preset for all the Flytographer settings in Lightroom! Click button below. (Please note this preset is for EXPORTING, not EDITING. Watch this helpful "how-to" video made by Francisco.)

***New! We have exclusive Flytographer Lightroom presets for editing! Please go to Shoot Resources to see samples and access files.

Find Dashboard FAQs here and payment FAQs here.


Get Started
 

Log in to your Flytographer dashboard here and enter your associated email address and password.

(If you cannot remember your password, click on "I've forgotten my password" to reset it. Note that the new link will go to the email address associated with your account.)

 <- Fun fact! The image for the login page is by Natalia in Barcelona, taken on a Flytographer shoot in beautiful Parc Guell.


Step 1: Find the Booking
 

Click into your Bookings tab. Find the correct booking name and then choose "Upload Photos." 

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Step 2: Choose Files
 

Choose the photo files you wish to upload. Be sure they meet specifications or they will fail to upload.

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Photo Specifications [unless otherwise requested by the customer]:

  • RGB
  • 3300 by 2200px / 2200 by 3300px 
  • 300 DPI
  • no larger than 10 MB per file
  • Please triple check that you have removed ALL of your personal metadata (e.g. tags, copyright or watermarks)
  • Use the file naming convention y/m/d_clientfirstname_4 digit-image number
    e.g. 130519_sarah_0001.jpg 

Please upload photos within the quantity range listed below. If you have extras that you would like to include, please do - we always tell the customer it is a little bonus gift from you! (That said, please limit your bonus photos to no more than twice the top end of the range.)

  • 30 minute shoot: 15 - 25 photos
  • 60 minute shoot: 30 - 40 photos
  • 90 minute shoot: 45 - 60 photos
  • 2 hour shoot: 60 - 80 photos
  • 3 hour shoot: 90 - 120 photos

Step 3: Adding & Removing Files
 

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To add more photos, simply click on "Choose More Photos" button once you are out of the uploading screen. Note that photos are not uploaded to Flytographer at this point; they are just selected in the "holding pen" awaiting upload (see Step 4).

 

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For files that have an error, they will appear as "Failed Photos" in a list with the reasons for the error. Please make adjustments to original file and re-upload. Note that failed photos must be removed BEFORE uploading new photos - click on "Remove Failed Photos" button to remove them and go back to uploader.


Step 4: Uploading Photos
 

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When you have selected your files, click "Upload Photos."

 

Your files will start uploading. Now is a good time to take a little coffee break or play with the cat.

 

When the the green bar is full, your upload is complete. Uploaded photos will appear behind the uploader window.

Important note: If the uploader window closes but you cannot see your photos, please wait 10-15 minutes and then refresh the page before attempting to upload again. Sometimes our system just needs a bit of extra time to update!

 

After the uploader window closes and you can see your photos (see important note above if you cannot), you are now able to upload more photos or remove the ones you no longer wish to submit.

 

If you wish to remove photos from the gallery, hover over the photo and click on the little blue "X" in the bottom right-hand corner. 

 

All deleted photos will appear greyed out in your view, but neither the concierge nor the customer will see them on their end. If you decide that, in fact, you want to keep that photo after all, simply click back on the little "X" to put it back in the gallery; no need to re-upload it.


Step 5: Complete
 

Final step: click on "Finish and Submit Photos." A little pop-up window will appear for you to leave a nice personal note for your customers and voilà! You are done. 

 

Header photo by Alicia in Cape Town